How to Call Lufthansa Customer Service from Abroad
Last updated: March 2026
Lufthansa is the largest German airline and one of the founders of the Star Alliance, serving over 200 destinations worldwide. Their main customer service number is +49-69-86-799-799, but if you are calling from outside the home country, that number will not connect. The US 1-800 number is toll-free from the US only. The German main number incurs standard local charges. Below you will find direct-dial international numbers that work from any country, along with tips for reaching a live agent and how to use Kinvo to call at the lowest possible rate.
Lufthansa Main Customer Service Number
The US 1-800 number is toll-free from the US only. The German main number incurs standard local charges.
Lufthansa International Phone Numbers
These direct-dial numbers work when calling Lufthansa from outside the home country. You can dial any of these numbers from any country using Kinvo or a regular phone with an international calling plan.
| Country / Region | Phone Number |
|---|---|
| Main Number (HQ) | +49-69-86-799-799 |
| United States | +1-800-645-3880 |
| United Kingdom | +44-371-945-9747 |
| Switzerland | +41-22-417-37-07 |
Numbers verified as of March 2026. Companies may change their contact numbers without notice. If a number does not work, try the company's website for updated contact information.
How to Call Lufthansa from Any Country Using Kinvo
Kinvo is a browser-based calling service that lets you dial any phone number in 150+ countries directly from your computer or phone browser. No app download or international phone plan required. Here is how to call Lufthansa step by step:
- 1Create a free Kinvo account
Go to kinvophone.com and sign up with your email. No credit card is required. Every new account includes a free 1-minute test call so you can try the service before adding credits.
- 2Add calling credits
Purchase credits starting from $5. Credits never expire and there are no monthly fees. A 15-minute call to Lufthansa costs approximately $0.20 via Kinvo.
- 3Dial the Lufthansa international number
Open the Kinvo dialer and enter one of the numbers from the table above. For the best connection, use a number geographically close to you. For example, if you are in Europe, use the UK or Germany number. Kinvo auto-formats the number for you.
- 4Allow microphone access and start talking
Your browser will ask for microphone permission the first time. Grant it, and Kinvo connects your call via WebRTC with HD voice quality. You will see the per-minute rate and remaining credits in real time during the call.
Best Time to Call Lufthansa
Customer service hours
Mon-Sun 7:30am-11pm CET for general inquiries
Keep in mind that customer service hours are listed in the company's local time zone. If you are calling from a different time zone, convert the hours accordingly. Kinvo shows the current time in the destination country when you enter the number.
Alternative Ways to Contact Lufthansa
Manage bookings at lufthansa.com or the Lufthansa app. Chat support is available on the website.
Online chat and email support may be available 24/7 even when phone lines are closed. However, for complex account issues, billing disputes, or urgent matters, a phone call is usually the fastest way to get a resolution.
Tips for Calling Lufthansa from Abroad
Lufthansa offers support in English and German on all lines. Select language preference at the start of the call.
For EU261 compensation on delayed or canceled flights within the EU, Lufthansa has an online claims form at lufthansa.com that is faster than calling.
If rebooking due to a Lufthansa-caused cancellation, agents can book you on partner Star Alliance carriers — ask about alternative airlines if direct Lufthansa flights are full.
How Much Does It Cost to Call Lufthansa via Kinvo?
Calling Lufthansa's main number through Kinvo costs as little as $0.01 per minute for landlines, plus a one-time $0.05 connection fee (charged only when the call is answered).
| Call Duration | Estimated Cost |
|---|---|
| 5 minutes | $0.10 |
| 15 minutes | $0.20 |
| 30 minutes | $0.35 |
| 60 minutes | $0.65 |
Estimates based on Kinvo's standard landline rate of $0.01/min + $0.05 connection fee. Rates to mobile numbers or other countries may vary. View all rates.
Call Lufthansa from Anywhere in the World
Sign up for Kinvo in 30 seconds and call Lufthansa's customer service directly from your browser. No app download, no international phone plan, no subscription. Your first 1-minute test call is free.
How to Call Other Airlines Companies from Abroad
Frequently Asked Questions
Can I call Lufthansa's toll-free number from outside the home country?
No. Toll-free numbers (starting with 1-800, 1-888, 0800, etc.) only work when dialed from within their home country. From abroad, you will get an error or the call will not connect. Use the direct-dial international numbers listed on this page instead.
What is the cheapest way to call Lufthansa from abroad?
Using a VoIP service like Kinvo is typically the cheapest option. Kinvo charges $0.01/min for US and UK landline calls plus a $0.05 connection fee. A 15-minute call costs approximately $0.20. Traditional phone carriers charge $1-3/min for international calls, making a 15-minute call $15-45.
Do I need a special app to call Lufthansa internationally?
No. With Kinvo, you can call Lufthansa directly from your web browser (Chrome, Firefox, Safari, or Edge). No app download or installation is required. Just sign up, add credits, and dial. Kinvo works on any device with a microphone.
What time should I call Lufthansa if I am in a different time zone?
Mon-Sun 7:30am-11pm CET for general inquiries. Convert these hours to your local time zone before calling. Kinvo displays the current time in the destination country when you enter the phone number, so you can see at a glance whether Lufthansa customer service is likely to be open.
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