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Contact Kinvo

Questions about billing, a call, or your account? We’re happy to help.

Email support

The fastest way to reach us. We typically reply within one business day.

abdel@kinvophone.com

Before you email

Many questions are answered on our existing pages — you may find what you need faster there:

What to include when you email

Support runs on a single inbox, so one well-formed email is usually faster than a back-and-forth. If your question is about a specific call, include the number you dialled in full international format (country code included), roughly when you placed the call, and what happened — no audio, one-way audio, dropped mid-call, or a rejection message. If it is about billing, include the date and amount of the charge as it appears on your statement; we can match a top-up from that without you sending any card details, and we will never ask you for a full card number, a password, or a verification code.

Two things worth knowing before you write. Calls to some destinations are blocked outright as fraud control rather than because of a fault, so a consistent failure to one country is worth reporting even if everything else works. And per-minute rates change with the underlying carrier price — the rates page is always the current figure, which occasionally differs from a screenshot taken weeks earlier.

Company

Kinvo is a browser-based international calling service built by GlitchFi, launched in 2025. For press, partnership, or business enquiries, use the same email above and include a short note about what you’re looking for.

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